Policy and Procedures
Based on your flexibility strategy, your policy should include:
- A statement that outlines why your organisation values flexibility and its importance to the overall business strategy.
- A definition of the purpose of the policy, the types of flexible working available at your organisation and how they apply.
Guidelines and procedures for managing flexible working arrangements:
- See ‘Leading in a flexible workplace’.
- Where possible, involve the team in how flexibility would work for the group (except where privacy may be an issue)
- Agree on the specific details on the arrangement (i.e. hours of work, physical location, communication processes, delegating responsibilities)
- Consider if additional technology is required
- Establish a trial period after which the arrangement will be reviewed
- Establish regular reviews whether every 3, 6 or 12 months.
- Manage expectations and outcomes
- Ensure you continue with 1:1s and team meetings – check in with each other regularly
- Look for ways to communicate and connect as group
There are occasions where a request might not fit with the business requirements (the legislation covers the recognised business grounds). It is important to keep track of the reason that a request has been declined so you can review challenges and note trends.